Kiosks, remodel highlight McDonald’s grand re-opening
Bell Road McDonald’s general manager Ana Dawson demonstrates the new touch-screen kiosk feature for ordering food at the North Auburn restaurant.
New technology and completion of a major remodel means a celebration Saturday at North Auburn’s Bell Road McDonald’s.
The restaurant’s upgrade has meant some adjustments for customers as work proceeded at the high-profile location near the busy Bell Road-Highway 49 intersection.
“But we kept on operating — if the lobby wasn’t open, the drive-thru was,” Office Manager Edie Kuik said.
One of the major improvements to the restaurant is the addition of touch-screen kiosks that are intended to speed the order-to-serving time. They allow customers to order from a touchscreen, choosing their food items, sizes and how they wish to pay.
The Auburn touchscreens are part of a rollout that targets all McDonald’s nationwide by the end 2019.
In addition, more changes await customers.
“We’ve brought in new technology but also redid the restaurant,” Kuik said. “It’s a major remodeling.”
The new look and innovations also coincide with the rollout locally of the McDonald’s new fresh beef burgers, using beef patties that go straight from the refrigerator to the restaurant’s flat-iron grill. Quarter Pounders with Cheese, Double Quarter Pounders with Cheese and Signature Crafted Recipe burgers are being made with 100 percent fresh beef from North America and cooked when customers order them.
The celebration is from 11 a.m. to 2 p.m. Saturday, with a ribbon-cutting ceremony at noon. The event includes a jump house, prizes, face painting and a raffle. The McDonald’s address is 2865 Bell Road in the Rock Creek Plaza.